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Contract Customer Service Officers, Customer Service Hub (CSH), Group COO
DBS Bank
Role Overview: Responsible for delivering high quality one-stop service by addressing customers’ banking needs, resolving issues across all channels of communications, and promoting bank’s products and services the DBS Digital Way. This role demands excellent communication
Requirements
- , attention to detail and a strong understanding of banking procedures and regulations.
Responsibilities
- To consistently meet and exceed the Customer Centre targets set (KPIs) without compromising quality of servic…