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Service Delivery Lead: SLA & CSAT Excellence
Logicalis GmbH
Logicalis Asia Pacific is hiring a Service Delivery Manager in Singapore to lead customer support operations, manage a skilled support team, and ensure SLA adherence and CSAT targets. You will drive service excellence across ITIL-aligned processes and collaborate with cross-functional teams. The role requires a Bachelor’s degree and ITIL Foundation, with 5 years in service delivery or IT service management, plus strong communication. J-18808-Ljbffr